Frequently Asked Questions
Everything you need to know about Connexup.
Still have questions? Drop us a message and we'll get right back to you.
General
What is Connexup?
What are the advantages of Connexup?
Who is Connexup for?
Why do l need this?
How can I contact Connexup?
About Products
Does Connexup support mobile apps and kiosks?
Can I customize my menu and pricing by channel?
Can I integrate Connexup with my existing POS system?
Do I need technical skills to use Connexup?
What kind of training/support do you provide?
Is my customer data secure?
Who owns the customer data collected through Connexup?
Will Connexup work for both dine-in and delivery?
Pricing
How is the monthly fee calculated?
Is there a setup fee?
Are payment processing fees included?
How is Connexup different from marketplace commissions?
Can I change my plan later?
What happens if my order volume changes?
Are there any hidden fees?
Do you offer annual billing discounts?
Do you offer a free trial or demo?
How do I cancel my subscription?